Andrew Noruk

Infrastructure & Site Reliability Engineer

I building cloud infrastructure TO BE observable, elastic, highly available, and cost efficient.

Oh... and I want to leave everything more secure than I found it.


Core Skills

Languages / Tools

  • Python
  • Java
  • Go
  • PHP
  • Javascript
  • Bash
  • HTML / CSS
  • Chef
  • Puppet
  • Terraform (HCL)
  • Vagrant
  • Packer

platforms / software

  • EC2 / VPC /
    Auto Scaling
  • S3 / Glacier
  • RDS
  • Elasticache
  • KMS
  • CloudHSM
  • MongoDB
  • Zookeeper
  • MySQL / Postgres
  • Elasticsearch
  • Apache / Nginx
  • HAProxy
  • OpenVPN

Integrations / Dev Tools

  • Datadog
  • Pagerduty
  • Loggly
  • Bugsnag
  • ThreatStack
  • TeamCity
  • Youtrack
  • Jira
  • Github
  • Beanstalk
  • Mailgun
  • Postmark
  • Google Analytics
  • Google Apps

Other Experience

  • System Instrumentation & Alerting
  • Database Backup and Archival
  • Vulnerability Management
  • Regional Redundancy & Disaster Recovery
  • Spend Auditing


Work Experience


San Francisco, CA


Site Reliability Engineer
March 2018 – Present

I'm just getting started! Check back later to see what I'm up to.


San Francisco, CA


Member of Technical Staff
June 2015 – March 2018

  • Improve redundancy across availability zones to remove any SPoF achieve >99.9% uptime for critical payment gateway.
  • Automate health monitoring and cluster management of critical components such as service discovery multiple databases.
  • Build tools for automated cross-coast data replication and rapid failover to multiple regions.
  • Improve deployment tools to allow for rapid scaling and fine-grained deployments in a loosely coupled service environment.
  • Deploy and maintain a log aggregation system to provide advanced search of 10s of millions of traces per day to engineering and support teams.
  • Implement tools to monitor devices (in store) and cloud-based applications and hosts level providing actionable alerts to relevant on-call teams.
  • Deploy and manage vulnerability management tools for monitoring system events, file integrity, detect intrusions, and audit user access.
  • Assist in planning and rolling out security enhancements to encryption of PII and payment data at rest and in flight and to meet/exceed PCI requirements.
  • Audit and optimize resource usage to lower TCO.

Milo Digital

 Los Angeles, CA

Senior DevOps Engineer
Sept 2013 – June 2015

  • Planned and deployed new auto scaling and redundant clusters onto AWS infrastructure using Puppet for server provisioning
  • Maintained a Vagrant based development environment using Puppet for VM provisioning for different project templates and software stacks
  • Built and maintained web properties and applications including custom CMS, ecommerce sites, and APIs
  • Met with clients to determine business objectives and develop custom business automation tools
  • Created Wordpress management tools to help maintain many different Wordpress sites and migrating content from local to staging to production
  • Performed security audits on all components from the on premises network to AWS hosting platform
  • Implemented a new issue tracking system, development workflow, coding standards, and documentation methods


Los Angeles, CA

Web Development & Performance Manager
Apr 2013 – Aug 2013

  • Led a small team of designers and developers in the marketing department to manage the retail and marketing sites using an Agile method with week sprints
  • Optimized and performed A/B testing experiments on retail site product pages and order funnels to improve conversion rate and ROI by up to 22%
  • Analyzed traffic data to improve on-page SEO
  • Worked with customer care team to iteratively improve UX for knowledge base and live chat support channels to reduce volume of customer contacts
  • Improved dynamic pricing and backend affiliate tracking systems


Oct 2011 – Apr 2013

  • Created prototypes, wire frames, and designed user experience for web site builder application
  • Built and maintained new features for mission critical and highly secure frontend and backend control panels
  • Integrated primary client management system with sales CRM, merchant gateway, PayPal, DNS systems, McAfee Virus protection, CPanel, and other internal systems
  • Interfaced with outside departments to gather requirements and business objectives on behalf of the development team
  • Developed several one-off contest and promotional mini web apps
  • Assisted marketing team in delivering a major redesign / rebranding and seamless launch across several sites and CMS

Cirtex Corp


General Manager / Developer
Dec 2009 Aug 2011

  • Supervised technical support teams responsible for hundreds of thousands of customer domains
  • Performed quality control for customer contacts and handled tickets escalated to management
  • Assisted sales and billing departments with customer service duties
  • Improved internal processes for handling server and network abuse


Sept 2007 – Dec 2009

  • Built and maintained a mission critical server and network monitoring system
  • Integrated the billing system and Parallels Virtuozzo to automate VPS creations and terminations
  • Created internal tools to allow technical support to better detect and track server abuse
  • Built cPanel script auto installer plugins for client use

freelance work

Web Developer
Feb 2005 – Sept 2007

  • Created project proposals and roadmaps
  • Developed custom web applications for commercial and personal use
  • Integrated online payment platforms into existing web sites to make them eCommerce capable

hurricom interactive

Web Developer
Jul 2004 – Feb 2005

  • Managed frontend of client web sites and provided training and support
  • Sliced and coded new pages from Photoshop PSDs
  • Fixed bugs and built out new frontend functionality in HTML, CSS, and JS
  • Maintained front facing and admin sites for client ecommerce applications

Contact Me

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